olg77 Privacy Policy

In this Privacy Policy, the following terms carry the meanings set out below:

• "olg77" / "we" / "us" / "our" — the online gaming platform operating at olg77.vip and all associated services.
• "You" / "Player" / "User" — any individual who accesses, browses, registers on, or uses the olg77 platform in any capacity.
• "Personal Data" — any information that identifies or can reasonably be used to identify a living natural person, directly or indirectly. This includes name, date of birth, email address, mobile number, payment account details, and device identifiers.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, erasure, and destruction.
• "Account" — the unique player profile created upon successful registration on olg77.
• "KYC" (Know Your Customer) — identity and age verification procedures conducted by olg77 to confirm a Player's eligibility.
• "Cookies" — small text files placed on a Player's device by the olg77 platform for the purposes described in Section 8.
• "Third-Party Service Providers" — organisations engaged by olg77 to provide specific services (e.g., payment processing, game delivery, analytics) under contractual data-protection obligations.
• "IDR" / "Rp" — Indonesian Rupiah, the exclusive currency of the olg77 platform.

This Privacy Policy applies to all Personal Data collected by olg77 in connection with the operation of the olg77 platform at olg77.vip, including data collected through Account registration, use of gaming and sportsbook services, customer support interactions, payment transactions, and promotional participation.

olg77 acts as the data controller for the Personal Data processed under this Privacy Policy. As data controller, olg77 determines the purposes and means of processing your Personal Data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.

This Privacy Policy does not apply to data collected by third-party websites, services, or applications that may be linked to or from the olg77 platform. Those third parties operate under their own privacy policies, for which olg77 bears no responsibility.

olg77 collects the categories of Personal Data described below. Collection is limited to what is necessary for the purposes identified in Section 6 (data minimisation principle).

olg77 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data (beyond identity document photographs), or health data, unless specifically required for responsible gaming intervention purposes in exceptional circumstances.

olg77 collects Personal Data through the following channels and mechanisms:

Information you provide directly when you register an Account, complete KYC verification, submit a deposit or withdrawal request, contact the support team by live chat, email, or WhatsApp, or participate in a promotion or survey.

When you access the olg77 platform via any device or browser, we automatically collect Technical Data (as defined in Section 3) through server logs, cookies, and similar tracking technologies. This collection occurs regardless of whether you are logged in to an Account. See Section 8 for full details on cookies.

olg77 may receive Personal Data about you from the following categories of third parties, where legally permissible:

• Payment Service Providers: Transaction confirmation and payment method validation data from Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja).
• Identity Verification Partners: KYC and age verification results from authorised third-party identity verification services.
• Fraud Prevention Services: Risk signals and device fingerprinting data from fraud detection service providers engaged by olg77.
• Analytics Providers: Aggregated and de-identified platform usage analytics from third-party analytics tools.

olg77 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing required to perform the contract between you and olg77 — specifically, to provide Account services, process deposits and withdrawals, and deliver gaming and sportsbook services.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC/AML (Anti-Money Laundering) requirements, financial record-keeping obligations, and responsible gaming obligations.
• Legitimate Interests: Processing for purposes that are in the legitimate interests of olg77 where those interests are not overridden by your fundamental rights and freedoms — including fraud prevention, platform security, service improvement, and internal analytics.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for the delivery of direct marketing communications (promotional emails, SMS notifications, in-platform offers). You may withdraw consent for marketing at any time without affecting the lawfulness of prior processing.

olg77 uses the Personal Data collected for the following purposes. Each purpose is linked to the legal basis identified in Section 5:

To create, maintain, and administer your olg77 Account, including authentication, password management, and Account settings — on the legal basis of contractual necessity.

To verify that you are aged 21 or older and to confirm your identity in accordance with our obligations to prevent underage gambling and financial crime — on the legal bases of legal obligation and legitimate interests.

To process deposits and withdrawals via Indonesian bank accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), and to maintain accurate financial records — on the legal bases of contractual necessity and legal obligation.

To provide access to all gaming products, sportsbook markets, promotional features, and customer support services on the olg77 platform — on the legal basis of contractual necessity.

To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, bonus abuse, and other prohibited conduct — on the legal basis of legitimate interests and legal obligation.

To monitor gaming patterns that may indicate problem gambling behaviour, to enforce deposit limits, cooling-off periods, and self-exclusion decisions, and to administer responsible gaming tools — on the legal bases of legal obligation and legitimate interests.

To respond to your support enquiries via live chat, email, and WhatsApp, and to maintain records of communications for quality assurance and dispute resolution purposes — on the legal basis of contractual necessity and legitimate interests.

To send you information about olg77 promotions, bonuses, new game releases, and seasonal offers that may be relevant to you based on your play preferences and the Indonesian gaming calendar — on the legal basis of consent. You may opt out at any time.

To analyse aggregated, de-identified usage data to understand how Players navigate the platform, identify technical issues, and improve the overall product experience — on the legal basis of legitimate interests.

olg77 does not sell, rent, or trade your Personal Data to any third party for their own marketing or commercial purposes. Personal Data is shared only in the circumstances described below:

olg77 shares Personal Data with carefully selected Third-Party Service Providers who assist in operating the platform, including:

• Payment processors and banking partners (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, OVO, DANA, GoPay, ShopeePay, LinkAja) for transaction processing.
• Game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) to the extent necessary to deliver and log game sessions.
• KYC and identity verification providers for processing identity document checks.
• Fraud detection and cybersecurity providers for platform protection.
• Cloud infrastructure and hosting providers for secure data storage and platform operation.
• Customer support technology providers for live chat and communication platform infrastructure.

All Third-Party Service Providers are contractually bound to process Personal Data solely on olg77's documented instructions, to maintain appropriate technical and organisational security measures, and to delete or return data upon termination of the service relationship.

olg77 may disclose Personal Data to law enforcement agencies, financial intelligence units, courts, or regulatory bodies where required by applicable law, court order, or regulatory mandate. In such cases, olg77 will disclose only the minimum data necessary to satisfy the legal requirement.

In the event of a merger, acquisition, restructuring, or sale of all or substantially all assets of olg77, Personal Data held by olg77 may be transferred to the acquiring or succeeding entity. Affected Players will be notified in advance where practicable, and the successor entity will be bound by privacy obligations at least equivalent to those set out in this Privacy Policy.

olg77 uses cookies and similar tracking technologies on the platform. The following categories of cookies are used:

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or receive alerts about cookies. Please note that disabling functional or analytics cookies may affect your experience on the platform but will not prevent you from accessing core gaming services.

olg77 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention principles apply:

• Active Account Data: Retained for the duration of your Account's active status plus a period of five (5) years following Account closure, to satisfy financial record-keeping and anti-money-laundering obligations.
• KYC Documents: Retained for a minimum of five (5) years from the date of verification, in line with applicable AML compliance requirements.
• Transaction Records: Deposit, withdrawal, and wagering history retained for five (5) years following each transaction date.
• Support Communications: Live chat transcripts, email correspondence, and WhatsApp records retained for two (2) years from the date of the most recent communication in a support thread, for dispute resolution and quality assurance purposes.
• Technical & Log Data: Server logs and Technical Data retained for up to twelve (12) months for security and fraud investigation purposes.
• Marketing Preference Records: Consent and opt-out records retained for five (5) years from the date of the last marketing preference change, for compliance with marketing regulations.

At the end of the applicable retention period, Personal Data is securely deleted or anonymised so that it can no longer be associated with any individual.

olg77 implements appropriate technical and organisational measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the olg77 platform is encrypted in transit using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive Personal Data — including KYC documents, financial account identifiers, and password hashes — is encrypted at rest in olg77's data storage infrastructure.
• Access Controls: Access to Personal Data within olg77 is restricted on a strict need-to-know basis. Staff with access to player data are subject to confidentiality obligations and undergo regular data protection training.
• Two-Factor Authentication (2FA): Available to all Players for Account login and strongly recommended. 2FA significantly reduces the risk of Account takeover even if login credentials are compromised.
• Fraud Monitoring: Real-time automated monitoring for suspicious Account activity, unusual transaction patterns, and unauthorised login attempts.
• Regular Security Reviews: olg77 conducts periodic internal security reviews and vulnerability assessments of its platform infrastructure.

Subject to applicable law and the specific circumstances of your request, you hold the following rights in respect of your Personal Data processed by olg77:

You have the right to request a copy of the Personal Data olg77 holds about you, along with information about how it is processed. olg77 will provide this information within 30 days of a verified request.

You have the right to request correction of any Personal Data that is inaccurate or incomplete. For Account-registered data (name, address, phone number), you may update certain fields directly in the Account dashboard. For KYC-verified data, contact support to initiate a formal correction request.

You have the right to request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, where consent has been withdrawn and there is no other legal basis, or where processing is found to have been unlawful. This right is subject to olg77's legal obligations to retain certain data (e.g., financial records, AML-required data) for the periods specified in Section 9.

You have the right to request that olg77 restrict the processing of your Personal Data in certain circumstances — for example, while a rectification request is being investigated.

Where processing is based on consent or contractual necessity and carried out by automated means, you have the right to receive your Personal Data in a structured, commonly used, machine-readable format.

You have the right to object to processing based on legitimate interests, including profiling for marketing personalisation. You may also withdraw consent for direct marketing at any time via Account dashboard settings or by contacting support.

The olg77 platform is strictly for individuals aged 21 and above. olg77 does not knowingly collect, retain, or process the Personal Data of anyone under the age of 21. Age verification is a mandatory component of the olg77 Account registration and KYC processes.

If olg77 becomes aware that Personal Data has been collected from an individual under 21, the associated Account will be immediately suspended, the data will be deleted, and any balance held in the Account will be returned to the originating payment instrument after satisfactory identification of the rightful owner.

If you have reason to believe that a minor has accessed or registered on the olg77 platform, please contact the support team immediately at [email protected] so that the matter can be investigated and resolved promptly.

The olg77 platform may contain references to third-party game studios, payment service providers, and other partners. Where any such reference includes a link to a third-party website or service, please be aware that olg77 has no control over the privacy practices of those third parties.

olg77 is not responsible for the content, privacy policies, or data practices of any third-party website or service accessible from or referenced on the olg77 platform. We recommend reviewing the privacy policy of any third party whose services you use in connection with your olg77 activity, including the privacy policies of your Indonesian bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) and e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja) where applicable.

olg77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, data processing practices, or platform functionality. When material changes are made, olg77 will:

• Update the "Last Updated" and "Effective Date" fields at the top of this document.
• Where the change materially affects how olg77 processes your Personal Data, provide advance notice via email to your registered Account address or via a prominent in-platform notification.

Your continued use of the olg77 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Privacy Policy, you must cease using the platform and contact support to initiate Account closure in accordance with the olg77 Terms & Conditions.

We recommend visiting this page periodically to stay informed of any updates to olg77's data practices.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by olg77, please contact us through the following channels:

• Privacy & Data Enquiries Email: [email protected] — subject line: "Privacy Enquiry" or "Data Rights Request"
• Live Chat: Available 24/7 via your olg77 Account dashboard after login.
• WhatsApp Support: Available 08:00–24:00 WIB. Contact number provided post-registration via the Account dashboard.

olg77 aims to respond to all privacy-related enquiries within 5 business days (WIB) and to fulfil verified data rights requests within 30 days.

If you are dissatisfied with olg77's handling of a privacy concern or data rights request, you have the right to escalate your complaint through formal dispute resolution channels as described in the olg77 Terms & Conditions.